Sears Reviews

Sears Return Policy Overview

For most items purchased from Sears, customers have 30 days from the date of purchase to initiate a return. However, there are some exceptions, particularly for refurbished consumer electronics, which must be returned within 14 days of delivery.

Important Points

• Return Authorization: Customers must submit a return request through the online order center.
• Shipping Costs: Customers are generally responsible for return shipping unless the item is damaged or defective.
• Refund Process: A return authorization number is required for processing returns efficiently. Without this number, returns may not be tracked or refunded.

Special Cases

• Damaged or Defective Items: If an item arrives damaged or defective, the seller is responsible for return shipping and must issue a full refund.
• Custom Seller Policies: Sellers on the Sears Marketplace can have their own return policies, but these must be at least as accommodating as the standard Sears policy.

For more detailed information or specific inquiries, it is recommended to visit the official Sears website or contact customer service directly.

To open an account on Sears.com, follow these steps:

1. Visit the Sears.com website.
2. Look for the "Register Your Card" link underneath the "Sign On" button.
3. Click on the link and enter your card number.
4. Select "Continue" to set up a user ID and password.
5. After entering the login details, select the orange "Sign On" button.
6. Enter your name as it appears on the card for identity verification.

After these steps, the account should be set up and ready to use. Remember to keep the login details secure for future use. Enjoy shopping at Sears!

Here are the top 10 alternatives to Sears.com:

1. Kmart.com - Nationwide retailer of electronics, toys, clothing, bedding, furniture & home decor.
2. JC Penney - Offers a great variety of clothing, footwear, bedding, furniture, home appliances and consumer electronics.
3. Walmart.com - Sells a huge range of products under hundreds of categories including electronics, home furnishing, furniture, clothing, jewelry, toys, health & beauty products, pet supplies, sporting goods, grocery and more.
4. Macy’s - Offers clothing, footwear, fashion accessories, bedding and more.
5. Target.com - Shop online and in-store for everything from groceries and essentials to clothing and electronics.
6. Best Buy - A leading provider of technology products, services and solutions.
7. Amazon - The world's largest online retailer.
8. Kohl’s - Offers free shipping and easy returns every day. Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.
9. Costco - A membership warehouse club, dedicated to bringing their members the best possible prices on quality brand-name merchandise.
10. Sam’s Club - A membership-only retail warehouse club which is a subsidiary of Walmart.

These alternatives offer similar quality products, and some of them are also cheaper than Sears. They provide a wide range of products including but not limited to clothing, shoes, home decor, appliances, and electronics. They also offer online shopping and in-store pickup or delivery options.

Sears.com offers a variety of products and services. For instance, home maintenance services are available for $249.99, which includes maintenance and cleaning for three kitchen appliances and two laundry appliances. Additionally, heating and cooling maintenance services are offered for less than $13 per month. This service includes two tune-ups a year and a 15 percent discount on repair parts and labor if the HVAC system needs a repair.

Historically, Sears was known for its catalog houses. A century ago, the starting price of a house from Sears, which shipped home components in parts that would have to be assembled by buyers, was only $659. That's the equivalent of $16,164.74 today. The price covered all the lumber, lath, flooring, roof, pipes, cedar shingles, paint, and other materials needed to build a five-room bungalow. However, the price did not include a foundation, heat, or electricity, nor did it include land to build on. Today, the cost of materials for building a similar 700-square-foot home might not be that different, after inflation, than what Sears was charging a century ago. The tiny houses that have become popular in recent years, which cost as little as $20,000 for materials, are good comparisons to the old Sears catalog homes.

Sears.com is a popular online retail platform offering a wide range of products and services. The website features various categories including Appliances, Tools, Clothing, and Mattresses. Some of the popular brands available on the site include Kenmore, Craftsman Tools, Serta, and Diehard.

In the Appliances category, products range from refrigerators and cooking appliances to dishwashers and freezers. For those looking to upgrade their kitchen, Sears offers a variety of options including double convection ovens and French Door Refrigerators.

The Tools section includes everything from portable power tools to screwdrivers, shop vacuums, and tool storage solutions. This makes it a go-to destination for DIY enthusiasts and professionals alike.

For outdoor enthusiasts, the Lawn & Garden category offers products like electric lawn mowers, hand gardening tools, shovels, hoes, and wheelbarrows. They also offer riding lawn mowers from brands like Husqvarna, including Zero Turn mowers for those with larger yards.

Finally, the Fitness & Sports category caters to those looking to set up a home gym or engage in outdoor activities. It includes workout equipment like treadmills, ellipticals, and exercise bikes, as well as camping and outdoor activities equipment.

In addition to these, Sears.com also offers products in categories like Electronics, Hot Deals, Patio, Tires & Wheels, Jewelry, Grills, Small Kitchen Appliances, Home Décor, Bed & Bath, and Furniture.

Please note that availability of products may vary and some products may not be available in all locations.

Sears.com offers multiple payment options for its customers. One can conveniently pay for services using credit cards such as Sears Card, Sears MasterCard, Visa, MasterCard, and Discover Card. Personal checks are also accepted as a form of payment.

For Sears Credit Card holders, there are several ways to make a payment. The simplest way is online. This requires enrolling in Online Bill Pay, which authorizes your bank to transfer funds from your account only when you complete a payment request each month. Please note that no funds will be transferred at the time of setting up Online Bill Payment.

Once enrolled, you can make an online payment. If you use a bank account for the first time, the available line of credit equal to the payment may be held for up to 3 business days. You can only make one online payment per day, but you may schedule future payments as far as 45 days in the future.

The payment cutoff time for Online Bill and Phone Payments is midnight ET. This means the payment will be credited to your account as of the calendar day, based on Eastern Time, that the payment request was received. If the request to make an online payment is received after that time, the payment will be credited as of the next day. Any payment made on a weekend or holiday will be applied as of the day it is made, but it will not be posted until the next business day.

In addition to online payments, payments can also be made over the phone by calling a specific number, in person at a nearby Sears store, or through traditional mail. Sears Credit Card also offers the option for cardholders to establish automatic payments for added convenience.

Sears.com has a Standard Return Policy effective with sales starting February 7, 2018. Most products can be returned in new condition, with the original packaging (including accessories, manuals, and parts) along with the receipt. After the return period, or if the item has been used, the manufacturer’s warranty may apply. Refunds will be issued in the same form as the original method of payment. With a gift receipt, items will either be exchanged or refunded in the form of a gift card. Identification may be required for returns.

For Shop Your Way Members, the return period for purchases without delivery or installation is 45 days. For non-members, it's 30 days. Shipped returns will deduct applicable shipping charges from the refund, unless the return is a result of an error from Sears. For purchases with delivery or installation, the return time period begins from the date of delivery or installation. Customers have 3 days to notify Sears of any damages. Cancellation, restocking, and delivery pick up fees may apply.

For purchases in Mattresses, returns must be undamaged, unsoiled, and free of stains or infestations. All law tags must be attached. If customers choose an upgraded model for replacement, any increase in price will be their responsibility. The return time period begins from the date of delivery. Mattresses must be in use for 30 nights before being eligible for a comfort return. After the 30 nights, customers can request a one-time comfort return. Where permitted by law, a pick up fee will be charged for the delivery team to pick up the mattress or foundation from its location and a 15% cancellation or 15% return fee will apply. Customers have 3 days to notify Sears of any damages.

There are also exceptions to the return policy. Delivered wood furniture and indoor upholstered furniture, including recliners and sofas must be returned within 7 days of purchase. Certified Cell Phones are not included in the standard Sears return policy. Certified cell phones are pre-owned items sold with a 30-Day Limited Warranty provided by Certified Cell that covers manufacturer defects. The Certified Cell Limited Warranty does not cover visible physical damage, defects caused by physical or water damage, or damage due to consumer misuse.

Unfortunately, the shipping policy could not be found. If you need more information, please visit the official Sears website.

Sears.com offers a wide range of products. Some of the categories include Appliances, Tools, Clothing, Mattresses, Electronics, Lawn & Garden, Patio, Fitness, Shoes, Jewelry, Grills, Small Kitchen Appliances, Home Décor, Bed & Bath, Furniture, and Parts & Accessories. They carry great name brands like Kenmore, Craftsman Tools, Serta, Diehard, and many others. They also offer replacement parts and accessories from the original manufacturers. For fitness enthusiasts, they have equipment like treadmills, ellipticals, and exercise bikes. For lawn care, they offer products like electric lawn mowers, hand gardening tools, and riding lawn mowers. They also have a selection of shop vacuums and tool storage solutions. For the kitchen, they offer appliances like double convection ovens and French Door Refrigerators.